Alan’s Factory Outlet Testimonials

The Service was great from ordering it to the finished product. I was told 3 to 6 weeks and actually was able to get it in just over a week. I would recommend anyone getting a carport to give Alan a call. Keith Griffith, Luray VA

The Carport install went well.  The guys worked in the rain all day! The Carport looked better than I planned.  Thanks again Alan’s Factory Outlet for all your help, good luck with your business.

God bless, Happy holidays!

Alan,

My carport was installed today, and I couldn’t be more pleased.  I’m a retired engineer and observed the entire process.  The crew arrived on time, resolved some problems with the site I hadn’t anticipated, and worked as a team that clearly has done this many, many times.  From start to finish was about two hours, and there wasn’t a single wasted effort from any of the three crew.  I just did a full inspection and the uniformity of the work where everything is attached is exceptional.  The same screw attachments at every point and not one missing.  Very, very professional indeed.  How you do this for $800 and make any money is beyond me, and I am a very satisfied customer.  Don’t hesitate to use this as an endorsement on your web site if you so desire.

I just wanted to Thank you for a wonderful building. I cannot tell you how pleased I am with my purchase of the building. I would also like to praise the three wonderful men that came and put up the building on my property. Nelson, Marino, and Samuel. They did an excellent job. They were on time and very polite and they got right to work and inspected the job site and ask me a few question about the windows and the door to be sure everything was the way I wanted it to be. I was very impressed the way each of the gentlemen took very special care to insure the building was put together perfect. If I had a question during the day they would stop just for a second to answer my questions. I am a Sales Manager for Flowers Baking Company and have been in Sales for 42 years and I try to give the best service I can to my Customers and I must admit I expect Customer Service and believe me you and your Team or at the top of my list – When you purchase something you expect to get what you paid for, but I just can tell you how pleased I am with my building. It is Outstanding.

I would also tell you how much I appreciated the time you took to answer all my questions when I called to purchase the building with your expert advise the building was perfect. I know I kept asking you questions and you answers every one of them any concerns I had you took the time to be sure I was satisfied before moving on to the next question and I have to say that went a long way to my purchase with your company

You have a very Satisfied Customer.

Thank you again.

I purchased a few buildings from Alan’s Factory Outlet. I’ve been very pleased with the quality of service and the quality of the products.  If Alan says he’ll do it he’ll do it. BJW, Luray VA

I would highly recommend Alan’s Factory Outlet and Carolina Carports Inc.  We first dealt with another company for months with out satisfaction and delivery.  Alan promised delivery in 2-4 weeks and our carport was delivered in less than two weeks.  The installation was well coordinated, efficient with accurate positioning and leveling.  We are pleased with the service, installation, structure and appearance of the carport.

Don’t waste your time researching as I have already researched for you. Spent a good 6 hours researching all companies across the U.S. for metal carports.  Researched their websites for content, verified phone numbers and addresses by reverse phone look-up, verified addresses by Google maps, researched companies on BBB website, researched company complaints on Google, etc..,. Talked to Alan personally which only verified the conclusion I had already come too about the company.  Order went through smoothly.  Alan’s communication was outstanding throughout the process. Carport delivered on-time with no glitches. Carport looks great. Extremely happy.

Thanks Alan!

We are thrilled with the building we got from you. Thank you for having such a good quality product.

We are overjoyed with our new building. Everything is the way it is supposed to be. The delivery guy did a great job. If we ever need another building we will get one from Alan’s Factory Outlet. Alan & Julie are so nice to work with.

Thanks.

We appreciated the prompt delivery! The building was in great condition – my husband and i loved how well it was built. You guys were so great to deal with; very friendly and efficient. We Love You Guys. We will tell everyone about our wonderful experience and will send business your way.

Thank you so much.

We recently purchased a 12×24 Garage from Alan’s Factory Outlet. We have been very pleased with the Garage, but more importantly we have been overwhelmed by the super service provided. Alan simply takes care of his customers. So if customer service is important to you then I strongly recommend using Alan’s Factory Outlet.

I shopped around the Shenandoah Valley and Alan’s Factory Outlet had the best prices not only on the standard price list but also on options as well. Free delivery was icing on the cake.

Alan, we wanted to take a moment and let you know how much we sincerely appreciate the time, patience and enthusiasm you put forth today to help us with the Garages project. It really made a difference.

Thank you so very much!

I love the building. It serves my purpose. The Service has been extraordinary. If I ever buy another building I would buy it from Alan’s.

I wanted to Thank You for my Storage Building. I like my Building. Everything is great and I appreciate the great service.

P.S. If I need anymore Buildings I’ll be back.

Alan and Julie,

I just wanted to let you all know that everything went very well with the garage set up yesterday and it looks great. The delivery/set up guys were very efficient and competent. Thanks so much for your help with the color selection Julie, it blends very well with our other out buildings.

Thanks again.

Alan was really helpful with the purchase of my metal garage. I got the metal building delivered within 2 weeks after I bought it. The guys that came out to put up the metal garage where really nice and did a good job.

If your looking for a metal garage I recommend you go with Alan’s Factory Outlet. If I hear anyone who needs a metal building I will send them your way.

Thanks.

“As someone else said in the testimonials, don’t bother doing the research – I have also done it for you! We have a lake lot with a 30′ Fifth-Wheel camper. We wanted a 24′ x 36′ metal carport to protect it and to offer us shade and to shield us from the rain. I checked with at least 4-5 dealers for the carports and all were very, very close in price because, as far as I could tell, the carports themselves almost exclusively were manufactured/installed by Carolina Carports. So it came down to customer service.

I found Alan’s Factory Outlet through a google search. Alan’s website is very informative, had many good testimonials, plus they are BBB accredited.

I also found a local company who was also a dealer for the carports. He was helpful enough and we really had a tough time deciding to go with the local guy or Alan’s Factory Outlet. After speaking with Alan Bernau Jr. on the phone, the decision became much easier. Alan is very dedicated to his company, he is very friendly, helpful and attentive to our needs in this not-so-small purchase.

We ordered from Alan’s Factory Outlet in late March, 2013. Carolina Carports took over from there with the scheduling of installation of our carport. (They, too, were a pleasure with which to do business.) Although, I called/emailed Alan Bernau, Jr. a few times after that and he always got back to me in a very timely manner.

Our set-up date was set for April 11th. The crew, very polite and efficient workers, was running late and did not arrive at our lot until 6:30 pm, at which time, they started work immediately, and worked past dark. They promised to be back the next morning at approximately 8 am, and they were there a few minutes before. They obviously “knew their stuff” as they made putting up a 24′ x 36′ carport look easy.  They were completely finished by 10 am, including cleaning up after themselves.

We are extremely happy with our carport and also very pleased with the purchasing experience with Alan Bernau, Jr. at Alan’s Factory Outlet. We HIGHLY recommend purchasing your carport, shed, metal building, etc. from Alan and his company!”